One patch is for the first generation of Toshiba External Hard Drive, Backupsoftware1615p and the other patch backupsoftware1610p is for the second generation of Toshiba Ext Hard DrivesĮxport Control and EULA Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software. Two patches have been created for this issue. On the product and UPC labels, the descriptor “Gen 2” is next to the product part number so it will distinguish from the old version. In this example, the Hint would show "Smith" and not "Mom's maiden name" Instead the Hint is showing the password. Run it Select locked drive Type the command: ID A message will be displayed if it is locked Type Unlock Press Enter Enter 1 to use Master password It. What should happen is when the customer is trying to restore the backup with the password of "Smith" and he fails to put in the password correctly, after the third attempt, it should give the Hint of "Mom's maiden name?". When a new backup set is being made, a "Password protection & encryption option" window will allow the customer to put in a Password and Hint for the password, along with encrypting the backup.įor example the password might be "Smith" and the Hint field could be "Mom's maiden name?" On the Toshiba External Hard Drives, if a Password is set on a Backup set, the Hint that comes up after the third failed password will be the password and not the hint.
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